
Frequently Asked Questions
How long does shipping take for my order?▼
Standard shipping typically takes 3-5 business days within the UK. International orders may take 7-14 days depending on your location and chosen delivery service.
What is your return policy for fashion items?▼
We offer a 30-day return policy for all unworn items with original tags. Simply use our online portal to generate a prepaid return shipping label.
Which payment methods do you currently accept?▼
The Big Raspberry Co. Ltd accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible 'buy now, pay later' options through Klarna.
How do you ensure the quality of your clothing?▼
Every garment undergoes a rigorous three-stage inspection process. We source premium, sustainable fabrics to ensure your fashion pieces remain durable and comfortable for years.
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